Some thoughts on social networking
I've been working on building a social networking site, but because of the angle we approached this (we sort of backed into it) it did not have many of the features of a "normal" social site. As we have developed the site, I've used more social networking services in order to study them and thought about some of the decisions we've made.
The essence of social networking is helping people keep up with what their social group is doing and sharing interesting things with them. It's not really about the content, the pictures, the classified, the video, the recipes. What keeps people coming back to the social network is curiosity about what their friends are doing. Or they are notified of some new content related to a friend's recent activity, photos from last night's great party or the new baby.
We gave ourself quite a task, since a core audience for our network consists of people who are very stubborn about getting online. Many do not even have or want an email address, let alone a website or a social network membership. We had to justify participation in the site through self-interest that was very different from the typical reasons people sign up for a social network. But I am beginning to think that the same principle applies, that the fundamental reason for belonging to a social network is keeping up with people. At least, it is what keeps people coming back.
The more public aspects, the posting of messages, the publishing of event information, these are all useful aspects of a social network, but they are more part of the "myspace" style network, which has a large public publishing (some might say exhibitionist) element compared to some of the "facebook" style sites, which are walled gardens of interaction.
The information that flows inside the social network is as important as the information that is accessible by the public. This is the rap on social networking, that much of the useful information user activity generates does not become part of the public web, which means others cannot learn from it, search it or preserve the conversation for future generations. However, using a "share" model, it may be possible to expose content to the public sphere when the user desires. So the information is by default within the walled garden of the network, but can easily be shared to another network or on the public web. These patterns are emerging on facebook and google reader's shared items.
The RSS reader is a private experience containing information that is an internal flow unavailable to the web. The syndication sphere is entirely separate from the web and opaque to web search, unless that content is already on the web. So the share function is essential to get that information back out into the public, or perhaps it was generated from an internal group working on some project with its own RSS feed, items of which could be shared with the public at the reader's discretion.
With the information generated within the social network, a person may share a link with their friends, one of whom may share it on their "page" to the public web. This is more a part of the keeping up with friends and sharing content with friends than it is putting something on your profile page for the world to see, whether it's the equivalent of a "high five" or a concert schedule, this is really external to the network and its social use.
A social network is about enabling friends to keep up with what each other is doing (social peripheral vision, it's been called) and share information with their friends. These are the two fundamental themes of the social network. This is why monetizing is so difficult. The only way to monetize this activity is if somehow the act of sharing information can create revenue or incoporate commerce.
What if when you share news about a music group with your friends, you get paid a small amount by the musical group, just like a Google Ad? This would monetize the social activity itself.
The essence of social networking is helping people keep up with what their social group is doing and sharing interesting things with them. It's not really about the content, the pictures, the classified, the video, the recipes. What keeps people coming back to the social network is curiosity about what their friends are doing. Or they are notified of some new content related to a friend's recent activity, photos from last night's great party or the new baby.
We gave ourself quite a task, since a core audience for our network consists of people who are very stubborn about getting online. Many do not even have or want an email address, let alone a website or a social network membership. We had to justify participation in the site through self-interest that was very different from the typical reasons people sign up for a social network. But I am beginning to think that the same principle applies, that the fundamental reason for belonging to a social network is keeping up with people. At least, it is what keeps people coming back.
The more public aspects, the posting of messages, the publishing of event information, these are all useful aspects of a social network, but they are more part of the "myspace" style network, which has a large public publishing (some might say exhibitionist) element compared to some of the "facebook" style sites, which are walled gardens of interaction.
The information that flows inside the social network is as important as the information that is accessible by the public. This is the rap on social networking, that much of the useful information user activity generates does not become part of the public web, which means others cannot learn from it, search it or preserve the conversation for future generations. However, using a "share" model, it may be possible to expose content to the public sphere when the user desires. So the information is by default within the walled garden of the network, but can easily be shared to another network or on the public web. These patterns are emerging on facebook and google reader's shared items.
The RSS reader is a private experience containing information that is an internal flow unavailable to the web. The syndication sphere is entirely separate from the web and opaque to web search, unless that content is already on the web. So the share function is essential to get that information back out into the public, or perhaps it was generated from an internal group working on some project with its own RSS feed, items of which could be shared with the public at the reader's discretion.
With the information generated within the social network, a person may share a link with their friends, one of whom may share it on their "page" to the public web. This is more a part of the keeping up with friends and sharing content with friends than it is putting something on your profile page for the world to see, whether it's the equivalent of a "high five" or a concert schedule, this is really external to the network and its social use.
A social network is about enabling friends to keep up with what each other is doing (social peripheral vision, it's been called) and share information with their friends. These are the two fundamental themes of the social network. This is why monetizing is so difficult. The only way to monetize this activity is if somehow the act of sharing information can create revenue or incoporate commerce.
What if when you share news about a music group with your friends, you get paid a small amount by the musical group, just like a Google Ad? This would monetize the social activity itself.
Labels: social networking, social web, webtwopointoh
posted by Steve Knoblock at
6:41 AM
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